Privacy Policy
At Casa Window Cleaning, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or book a service.
1. Information We Collect
We may collect the following types of information:
Contact information: such as your name, email address, phone number, and service address.
Booking and inquiry details: such as service preferences, appointment times, and notes related to your cleaning needs.
Website usage data: collected through cookies or analytics tools to help us improve our website and services.
2. How We Use Your Information
Your information is used for:
Responding to inquiries and providing quotes.
Scheduling and completing services.
Sending booking confirmations, reminders, or service updates.
Offering promotions or discounts relevant to our services (if you opt in)
Improving our website and customer service.
3. No Selling of Personal Information
Casa Window Cleaning will never sell, rent, or share your personal information with third-party businesses for marketing or sales purposes. We respect your trust and will only use your data to serve you directly.
4. Third-Party Services
We may use trusted third-party platforms (such as scheduling or payment tools) to facilitate our services. These providers have their own privacy policies and are only given access to the information needed to perform their specific functions.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to request access to the personal information we hold about you, to correct or delete it, or to opt out of promotional communications at any time.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Casa Window Cleaning
[email protected]
647-390-2270
Disclaimer:
Casa Window Cleaning’s “Streak-Free Guarantee” applies only to residential window cleaning services provided directly by our trained professionals.
If you are not satisfied with the final results due to streaks or visible residue, you must notify our team within 24 hours of service completion to qualify for a no-charge correction or refund.
Offer valid for properties within our service area. Minimum service fee of $200 applies. Additional charges may apply for oversized properties, specialty windows, or extreme conditions (e.g., hard water stains, construction debris).
